Help desk
IPTV playlist questions, answered.
Before you watch
The service
What is an IPTV playlist?
An IPTV playlist is a list of live TV channels, films and series that streams over the internet instead of a dish or cable. Your IPTV Playlist subscription comes as an M3U link and an Xtream Codes login, which you add to a player app on your TV, stick, phone or computer.
What’s included in an IPTV Playlist subscription?
Every package includes 25,000+ live TV channels from the UK, US, Canada, Europe, the Arab world, Latin America, Africa and Asia, plus 150,000+ films and series on demand. Sports, news, kids’ channels and pay-per-view events are included, with a TV guide (EPG) and streams in 4K, Full HD and HD where the broadcaster offers them. Browse the channel list.
Which devices can I use my IPTV playlist on?
Amazon Fire TV and Fire TV Stick, Android TV and Android boxes, Nvidia Shield, Chromecast with Google TV, MAG boxes, Smart TVs (Samsung, LG, Sony and others), iPhone, iPad and Mac, Android phones and tablets, and Windows computers. See all supported devices.
How do I add my IPTV playlist to my device?
Install a player app such as IPTV Smarters Pro, TiviMate or Smart IPTV, then enter the M3U link or the Xtream Codes login from your email. Our setup guides walk you through each device, and we help on WhatsApp if you get stuck.
Can I watch live sports and pay-per-view?
Yes. Every package includes sports channels and event channels for football, the NFL, NBA, NHL and MLB, motor racing, tennis, boxing and UFC, and pay-per-view events cost nothing extra. The channel list shows the full line-up.
What’s the difference between Worldwide and US Premium?
Both include the full worldwide catalogue. US Premium puts the complete US line-up first; Worldwide gives every country equal billing. Pick the one that matches what you watch most.
What internet speed do I need?
We recommend at least 10 Mbps for HD and 25 Mbps for 4K. A wired connection or 5 GHz Wi-Fi gives the smoothest picture.
Ordering
Ordering & payment
How quickly is my subscription activated?
Usually within 15 to 30 minutes of payment. Your login details arrive by email — check your spam folder too. Message us on WhatsApp if you want it sped up.
How do I pay?
Checkout hands you to PD.Cash, our secure payment page, where you choose how to pay — for example Cash App, Apple Pay, Google Pay, PayPal or crypto, depending on the amount. Your card details never touch this website.
What does “screens” mean on a package?
Each screen is its own login, so it can play at the same time as the others. A 1-screen package plays on one device at a time; pick 2 or 3 screens to watch on several TVs or phones at once.
Is there a contract?
No. Every package is a single payment for the term you choose — 1, 3, 6 or 12 months. Nothing renews automatically.
Do you offer refunds?
Yes. If you’re not happy in the first 7 days after you buy, ask for a full refund; it goes back to your original payment method within 5–7 business days. The details are in our refund policy.
I already have a subscription. How do I renew?
Choose a package and add your current username in the note at checkout. We extend your existing subscription instead of creating a new one.
Kick-off
The show starts when you press play.
Pick a plan, pay securely, and your login arrives within 15–30 minutes.